Delivery Policy

Free delivery when you spend £250 or more (UK Mainland only)

The folllowing delivery options are available;

  • FREE collection from our showroom in Brigg – 19-21 Old Courts Road, Brigg, DN20 8JD
  • Standard recorded delivery £3.95 1-3 days expected delivery. (mainland only)
  • For gift vouchers Royal Mail First Class at £1.00 (also includes Isle of Man, Isle of Wight, Gurnsey, Jesery & Northern Island)
  • For Furniture/Artwork we will contact you with the cost of delivery upon ordering, this should never be over £50.00 but is dependent on the weight, size & distance the item has too travel.
  • Special delivery £7.95 this guarantees next day delivery- cut of time is 14:00pm Mon-Fri.
  • UK Non Mainland Contract Signed For £9.95 - Areas that are not on the main island, for example the Isle of Man and the Isle of Wight, Guernsey and Jersey. Also includes Northern Ireland.
  • Europe contract signed for - £10.95
  • Rest of the World contract signed for £14.95
  • Over £250.00 spent on www.designorchard.co.uk delivery is then FREE *only applies to UK mainland customers.
  • The prices listed are per order, not per item.

We aim to deliver all main land UK in 1-15 working days. However, sometimes during holidays or busy periods, deliveries may take longer (bank holidays and the Christmas period).

If your item is ordered but out of stock you will be notified by email or telephone by a member of the Design Orchard team, you will then have the choice to cancel your order & be notified when the item is back in stock or wait the lead time.

If you have not received your delivery within 15 working days, please contact us on: enquiries@designorchard.co.uk quoting all relevant details of your order.

Please allow up to 20 working days for delivery to anywhere outside the UK. Note that these delivery periods are expected guidelines, but we will not be held liable if your delivery takes longer. The products will be your responsibility from time of delivery.

All orders are agreed to be delivered by the chosen courier by Design Orchard Limited.

All packages will be delivered by Recorded Royal Mail where-by a signature on receipt will be needed otherwise you may need to collect the package from your local depot or wherever is stated on the card left by the courier.

We will also use other couriers for larger items. The same details will apply. This is for your own piece of mind that you will receive the goods. If you prefer delivery to a work address or elsewhere please state this when placing your order.

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